tag:blogger.com,1999:blog-7023484431672164937.post3786740649144991550..comments2016-10-04T19:58:43.272+13:00Comments on Dave Thinking Aloud: BPM not appropriate here?David Frenchhttp://www.blogger.com/profile/09850658569729205096noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-7023484431672164937.post-59846276674515749702010-05-13T18:02:35.761+12:002010-05-13T18:02:35.761+12:00David, see my response to your comment. The probl...David, see my response to your comment. The problem is one of usability. BPM (the entire category, not necessarily any given product) is designed for mass production of routine processes. The attempt to support routine processes ever more perfectly drives BPM (products) toward requiring highly skilled process designers. Yes, I am generalizing here, but there is solid evidence for this.<br /><br />I do see a category of product that allows processes to be adapted every time to every situation. We don't need to argue what to call this category. I call it Adaptive Case Management, but you can call it BPM-X if you like. The point is, to support this kind of flexibility, there are certain requirements, and one is that the process model is so easy that 100% of the managers in an organization can do it. We use "ACM" as a handle to talk about these requirements.<br /><br />The Fujitsu Interstage BPM product has this capability, and it is called Dynamic BPM. It does NOT use a BPMN modeler when creating dynamic tasks. Instead it uses an interface very much like email. This is an interface easy enough for 100% of the managers to use....<br /><br />There you have it ... you can do this with a BPM product. But I would claim that in this way, this product goes beyond what is considered part of the "BPM functionality". Maybe someday all BPM products will have ACM functionality. IF so, that will be great. Most don't now, though.<br /><br />See: <a href="http://kswenson.wordpress.com/tag/adaptive-case-management/" rel="nofollow">Adaptive Case Management</a><br /><br />Also highly recommend for a thorough treatment of this subject:<br /><a href="http://MasteringTheUnpredictable.com/" rel="nofollow">Mastering the Unpredictable</a>Anonymousnoreply@blogger.com